Showroom Coordinator

Job description:

You're the first person a homeowner, builder or designer meets when they walk into the showroom. You know who's here, what they came for, and who should be helping them. And because The Design Center sits inside a family of companies, you're the one who connects them so every customer gets the whole job taken care of in one place.

BRING THE COMPANY TOGETHER FOR THE CUSTOMER

This is the heart of the job. A customer who comes in for flooring often has additional sales opportunities in the same project. You ask about the whole project, spot where we can help, and bring in the right people.

  • Introduce customers to the lumberyard, garage door division, and all The Design Center departments team when their project calls for it

  • Hand off leads with the details already gathered, so the next person picks up where you left off

  • Keep the departments talking to each other on shared customers

  • Follow up and make sure every piece of the project landed with someone

RUN THE FRONT OF THE SHOWROOM

  • Greet everyone who walks in, learn what they're working on, and log the visit

  • Answer phones and return voicemails the same day

  • Book design appointments and keep the team's calendars running smoothly

  • Check samples in and out and keep track of them

  • Keep the floor clean and the displays stocked and current

  • Receive vendor deliveries and sample shipments and get new material onto the floor

  • Shoot photos of new product and finished displays for our social channels

WHAT WE'RE LOOKING FOR

  • Retail or front-desk experience

  • Interest in interiors, flooring, cabinets or building materials — curiosity counts more than expertise

  • Curious about the whole project, not only the part in front of you

  • Enjoys connecting people and following a lead through to the finish

  • Steady on a busy floor, clear on the phone, organized enough to track several samples at once

  • Available for rotating Saturdays

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Retirement plan

  • Vision insurance

Education:

  • High school or equivalent (Required)

Experience:

  • retail, front desk, hospitality, or showroom: 1 year (Required)

License/Certification:

  • Driver's License (Required)

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