Flooring Design Assistant

Job description:

About Us

The Design Center at Red River Lumber is Texarkana’s Home Design Showroom. We’re part of the Red River Lumber Family of Companies, a locally rooted group of nine building materials and home design brands and the 2026 LBM Journal Dealer of the Year. Our customers range from homeowners planning their first remodel to builders finishing out new homes.

Position Summary

The Flooring Design Assistant is the first point of contact for customers in our flooring and tile showroom and the right hand of our flooring sales consultants. You’ll help customers narrow down options, keep the showroom running smoothly, and handle the follow-up that keeps projects on schedule.

This is a hands-on role for someone who wants to build a career in interior design or flooring sales. We’ll teach you the products, the software, and the process.

Responsibilities

Customer Experience

  • Greet every customer, learn about their project (room, budget, timeline, style), and guide them to the right product categories

  • Help customers explore tile, flooring, backsplash, and carpet options, including coordinating colors, patterns, and materials, until a sales consultant is available to finalize selections

  • Manage sample checkout and returns so customers can take options home and our inventory stays accounted for

Sales Support

  • Assist sales consultants throughout the sale, from first visit through installation handoff

  • Learn and use our computer system to look up products, check pricing and stock, and track order status and ETAs

  • Follow up with customers on order updates, delivery dates, and back-ordered items

  • Help prepare quotes by calculating square footage and material quantities, including waste factors, for review by a sales consultant

  • Keep customer files, selections, and order paperwork organized and up to date

  • Coordinate with our warehouse and vendors on deliveries and incoming material

Showroom and Samples

  • Keep samples, displays, and design boards clean, organized, and correctly labeled

  • Receive new vendor samples, update displays, and pull discontinued products

  • Put together sample boards and selection sets for customer appointments

  • Help plan and set up seasonal or new-product displays

Product Knowledge

  • Learn the differences between flooring and tile categories (porcelain, ceramic, natural stone, luxury vinyl, laminate, hardwood, and carpet) and where each performs best

  • Build working knowledge of installation basics, maintenance, and warranty coverage

  • Stay current on design trends, colors, and new products from our vendors

Qualifications

Who We’re Looking For

  • A strong interest in interior design and home improvement

  • An eye for color, pattern, and how materials work together

  • Friendly and confident with customers, in person and on the phone

  • Organized, dependable, and detail-oriented

  • Comfortable learning new computer software

  • A team player who likes helping others succeed

  • Someone looking to gain real-world design and sales experience

Required

  • High school diploma or equivalent

  • Comfortable with basic math (measurements, square footage, percentages)

  • Working knowledge of email and basic computer programs

  • Available to work Monday–Friday and rotating Saturdays

Preferred

  • Retail, customer service, or showroom experience

  • Coursework or training in interior design

  • Familiarity with flooring or tile products

Physical Requirements

  • Able to stand and walk for most of a shift

  • Able to lift and carry up to 50 lbs (tile boxes, carpet samples, display pieces)

  • Able to bend, reach, and climb a step ladder to manage displays

Benefits:

  • 401(k)

  • 401(k) matching

  • Dental insurance

  • Employee discount

  • Health insurance

  • Life insurance

  • Paid time off

  • Vision insurance

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